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Contact Us
We reply in English. Write to us in English and you will get an answer in English — you do not need a Japanese account, and you do not need to write in Japanese.
What You Can Ask Us
- Which model fits your fishing. Tell us the species you are after, the way you fish for them, and the reel and line you run. We will tell you which model we would put in your hands and why that one.
- Becoming a dealer or distributor. We are open to talking with shops and distributors outside Japan. There is more on that on our Dealers page.
- Ordering from outside Japan. Please read the note below before you write, so that your first message already has what we need.
Before You Write About an Order
Our online store takes orders for delivery within Japan only at the moment. There is no checkout that will ship a rod to another country, so an order placed through the store cannot reach you abroad.
That does not mean we cannot sell to you. Orders from other countries are handled one at a time, on a quote we prepare for your address and the model you want. Start with International Orders for what we need from you, then use the form below.
Send Us a Message
Messages are read by our team in Japan, so there is a time difference to allow for. We aim to answer within a few business days.
We use what you send us only to answer your message. Our handling of personal information is set out in our Privacy Policy, which is written in Japanese.
Who You Are Writing To
STANDING SOUL® is run by Soul Shop Co., Ltd. in Mishima, Shizuoka Prefecture, Japan. Development and manufacturing both happen here. If you would like to know who is behind the rods before you write, that is on our About page, and what the blanks are made of is on our Technology page.